Investwood has been investing in the implementation of a Quality Management System, with the purpose of optimizing its resources, increasing global productivity, improving the satisfaction of its customers needs and expectations and involving its employees in organizational improvement projects.
It was in this context that Viroc’s satisfaction surveys were carried out with the aim of continuous improvement. The analysis of the results allowed us to conclude that:
82% of customers would recommend Viroc
Most valued features:
- Possibility of outdoor use (72%)
- Natural appearance of the panel (69%)
- Application versatility (64%)
- Durability of the panel (54%)
87% of customers rated it as good and very good:
- Application versatility
- Use abroad
- Thickness range
We continue to work to reinforce the positive points, whether from a technical, communication or organizational point of view.